Flash EventsTerms of Service
These terms are an agreement between you and CLEVERCODE LINKS LLC, which operates Flash Events. By using Flash Events you agree to them, and to our Privacy Policy.
Your account
You must be at least 13 to use Flash Events, and 18 to host events or receive payouts. Keep your sign-in details safe; you're responsible for what happens on your account. You can delete your account anytime in the app.
Community rules: zero tolerance
There is no tolerance for objectionable content or abusive users. You must not post, send or promote anything that is unlawful, hateful, harassing, threatening, sexually explicit, violent, fraudulent or misleading, or that infringes someone else's rights, and you must not impersonate anyone, spam, or sell tickets you're not entitled to sell.
You can report events, messages and people, and block anyone so they can't message you. Our team reviews reports, normally within 24 hours, and may remove content, take down events, revoke host verification, suspend or close accounts, and withhold payouts tied to fraud.
Hosting events
- Hosts verify their identity before publishing. Information you give must be true.
- You are responsible for your event: describing it accurately, having the right to hold it, keeping guests safe, and following the law and venue rules.
- If you cancel or materially change an event, tell guests through the app. Refunds are your responsibility as the host; follow your stated refund terms and the law.
Tickets and payments
- Prices are shown before you pay, including any fees. Payments are processed by our payment provider, Web Rabbit Media; at the moment paid tickets are priced in Ghana cedis (GHS) and paid with mobile money.
- A ticket gives you entry to the event under the host's conditions. Tickets can be transferred to another Flash Events user where the host allows it; reselling for profit isn't allowed.
- Refunds are decided by the host. If an event is cancelled we'll tell you and help you reach the host.
Payouts to hosts
We collect ticket payments and pay hosts their share to the payout account they set up, after the fees shown in the app (payment processing, any Flash Events service fee, and the payout transfer fee). Payouts are sent on working days; a new host's first paid events may be held until a few days after the event to protect guests. Changes to a payout account take effect after 48 hours. We may hold payouts while we investigate fraud, chargebacks or reports.
Content
You keep ownership of what you post. You give us permission to host, display and share it within Flash Events to run and promote your events. Don't post anything you don't have the rights to.
The service
We work hard to keep Flash Events running, but it's provided "as is" and may change or be unavailable at times. Events are organized by hosts, not by us, and we're not responsible for how an event is run. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you is limited to the fees you paid us in the last 12 months. Nothing here limits rights you have under consumer law that can't be limited.
Ending
You can stop using Flash Events and delete your account anytime. We may suspend or close accounts that break these terms.
Changes and contact
We may update these terms; we'll change the date above and tell you in the app if changes are significant. Contact us at [email protected].